Some sites hosted on acs-webhosting.com may have discovered their front page missing off their blogsite.  Don’t worry - your blog hasn’t gone missing and you can still log in via the wp-admin page.  I’ve notified the web server support and they are investigating it and hopefully should be resolved soon.  My apologies for the inconvenience.

Addendum:  I’ve had a response and it appears that the apache is incorrectly serving the index.htm page for viewing rather than the index.php so I’m manually removing the .htm page off the affected sites while they investigate the cause.

If you have your site or blog hosted on acswebservices.com then you’ll be pleased to know everything was shifted to a new server this weekend and all appears to be working fine. Please do let me know if you detect any problems after about 48 hours - just so we can give things a chance to settle in.

Those with the other server on acs-webhosting.com have no changes to be reported.

Thank you.

Periodically I get the above help message and there are some simple things you can do straight away.

1. Is your web space full?
You can login to the control panel to check that. You should see that you still have space available, or it will let you know if it’s full - usually there is a warning message generated but if your mail box has filled quickly, you might not get it.  If you find that your webspace is getting full quickly, you may need to upgrade your webhosting service to a bigger web space.

2. Is there email blocked in the mail server?
Perhaps someone sent you a huge file that can’t download. If that’s the case, view the offending email and print it off, if necessary, then delete it from your mailbox in your control panel. After that everything should start to download again. You may get repeated messages - that’s normal because the server kept trying to deliver repeatedly and would start all over again till it got to the spot where it was stuck.

3. Have you tried shutting down your computer and starting back up again?
It might just be a temporary problem and rebooting your computer may clear the error.

4. Is there anything else I should know?
Have you recently had something change on your computer, or even changed ISPs?  We may need to do some testing to see what else could be causing it.

Occasionally something just won’t work. If you’re new to being hosted and don’t quite understand how things are set up, then please do not hesitate to contact my office. An email in the first instance is always best but you can follow up with a phone call if you haven’t heard from me in 3-4 hours, during business hours.

Be assured I want to provide you with the best possible service as your web host but if I don’t know you have a problem, I don’t know that you need help. Sometimes it’s just a simple thing that needs doing and I can help you work it out.

I’m making some slight changes to my web hosting billing.  If I am managing your domain name registration as well as web hosting, I’ll be aligning your annual web hosting to become due at the same time as your domain name registration - this way they are in alignment with each other and it serves as an extra reminder for me should I lose track of the billing.  To me it just makes sense to have them occurring at the same time. If you are paying monthly or quarterly, then you needn’t worry as this will remain as is.